FAQs

Are the products handmade?
Yes! All of our products are handmade by me (Jaimie). They are also formulated, tested, packaged, labelled and shipped by me! 🙋🏻‍♀️

Are the products suitable for kids?
All of our products have been safety tested and certified for use by anyone aged 3 and over. Berry Babies absolutely love the Bath Bombs & Bath Dusts. 

Are your products vegan?
Yes! All of the ingredients in our products are sustainably sourced, vegan and cruelty-free.

Is the packaging eco-friendly?
Mostly, yes! Our bath bombs are wrapped in biolefin shrink wrap. This helps to keep them dry and safe from damage, and keeps them fresh. Although biolefin is plastic, it is a 100% biodegradable version that bio-degrades into food for bacteria and micro-organisms.
Our Body Butter & Body Scrub ranges are packaged in PET plastic pots which are fully recyclable.
We package orders in cardboard boxes and fill those with Eco-Flow packing peanuts. These are made from cornstarch, which can be completely dissolved in water or composted! 

I have sensitive skin. Are these products suitable for me?
As with any skin care product, it is recommended to patch test, especially if you have sensitivities. 

What is the delivery time?
We have multiple delivery options available at checkout with varying delivery times. 
We post all packages with Royal Mail, either First Class, Second Class or Tracked 48. All orders will be packed and posted within 24 hours of placing the order, and then depending on the option you choose, will be delivered by Royal Mail on the time scale suggested at checkout. 
Most parcels arrive within 1 - 3 business days.